Terms of service

Welcome to Ayres Professionals.

By accessing or using our website, browsing our products or placing an order, you agree to these Terms & Conditions.

Please read them carefully before using our website.

1. About Our Website

Ayres Professionals operates an online platform through which customers can browse and purchase skincare, beauty and professional-use products.

We reserve the right to modify, update or discontinue any part of the website or its services when necessary.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and pricing displayed on the website are accurate.

However:

  • Product colours may appear slightly different depending on your screen.
  • Packaging may occasionally change.
  • Product images may be for representation purposes.
  • Availability may change without prior notice.
  • Minor variations in packaging may occur.

The actual product packaging and label should always be considered the final reference for product-specific information.

3. Skincare & Beauty Products

Customers should read the product label, ingredients, directions and precautions before use.

If you have known allergies, sensitivities, skin conditions or other concerns, consult an appropriately qualified professional before using a product.

Discontinue use if irritation or an adverse reaction occurs and seek appropriate professional advice where necessary.

Ayres Professionals does not guarantee that a product will produce identical results for every individual.

4. Orders

Placing an order constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted if there is an issue relating to:

  • Product availability
  • Pricing
  • Payment
  • Shipping
  • Fraud prevention
  • Technical errors
  • Incorrect product information

We reserve the right to cancel an order where reasonably necessary.

5. Pricing

All prices displayed on the website are in Indian Rupees (INR), unless otherwise specified.

Prices, offers and discounts may change without prior notice.

If a technical or pricing error occurs, we may contact you regarding the order before processing it.

Applicable taxes and delivery charges, if any, will be displayed during checkout where applicable.

6. Payments

Payments may be processed through third-party payment gateways.

By making a payment, you confirm that the payment method belongs to you or that you have authorization to use it.

We are not responsible for interruptions caused by third-party payment service providers.

7. Shipping

Orders are generally processed after successful payment confirmation.

Estimated delivery timelines are displayed on the website or during checkout.

Delivery times may vary due to:

  • Location
  • Courier delays
  • Weather
  • Public holidays
  • Operational disruptions
  • Incorrect address information
  • Events beyond our reasonable control

Please refer to our Shipping & Delivery Policy for additional details.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to hygiene and product-safety considerations, certain opened or used beauty and skincare products may not be eligible for return.

9. Cancellation

Orders may be cancelled subject to our Cancellation Policy.

Once an order has been dispatched, cancellation may no longer be possible.

10. Intellectual Property

All website content, including:

  • Logos
  • Product photographs
  • Graphics
  • Text
  • Designs
  • Videos
  • Branding
  • Website layout

belongs to or is used lawfully by Ayres Professionals and may not be copied, reproduced, distributed or commercially exploited without prior written permission.

11. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access
  • Interfere with website security
  • Upload malicious software
  • Copy website content for commercial use
  • Provide false information
  • Abuse promotional offers
  • Use the website to commit fraud

12. Third-Party Services

Our website may use third-party services including payment gateways, courier providers, analytics tools and other technology providers.

Their services may be subject to their own terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Ayres Professionals shall not be responsible for indirect or consequential losses arising from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.

14. Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, strikes, government restrictions, transportation disruptions, technical failures or other unforeseen events.

15. Governing Law

These Terms shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business, subject to applicable consumer protection laws.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be published on this page.